Nextern

Menu
contact us

Privacy Policy

Last Updated: 06 / 24 / 2026

Nextern, Inc. and its affiliates, subsidiaries, and related entities, as applicable (“Nextern,” “we,” “our,” or “us”) respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit nextern.com or any content, functionality, or services offered thereon (the “Website”) or when you interact with us through digital channels that link to this Privacy Policy. By using this Website, you are acknowledging that you have read, understood, and accept this Privacy Policy and our Terms of Use, which are found at [TERMS OF USE URL]. If you do not agree with this Privacy Policy, please do not use this Website or provide your personal information. In this Privacy Policy, any use of the words “you,” “yours,” or similar expressions refers to users of the Website, as well as any other individuals whose information we collect and process in connection with the use of this Website.

This Privacy Policy applies to our public Website and related online interactions. It does not apply to employee data, internal business systems, customer project data, supplier portals, or services governed by separate agreements or notices. This Privacy Policy does not extend to anyone whose personal information is not under our control or management, including data that is collected by other websites that you may visit before or after this Website, which other websites are not governed by this Privacy Policy. We are not responsible for the data protection or privacy policies of any other websites, and accept no responsibility or liability for those policies. Please carefully check the policies of other websites and services you use before you visit or submit personal information.

1. Information We Collect

We may collect personal information directly from you, automatically through the Website, or from third-party sources where permitted by law.

Information You Provide

You may provide personal information when you:

  • Submit a contact form or business inquiry
  • Request information about our services
  • Communicate with us by email or through the Website
  • Register for events, updates, or company communications
  • Apply for a job or access recruiting-related links
  • Interact with us as a customer, supplier, partner, or prospective business contact

This information may include:

  • Name
  • Company or organization
  • Job title
  • Email address
  • Phone number
  • Business address
  • Message content or inquiry details
  • Resume, employment history, or other applicant information, if submitted through a recruiting process
  • Any other information you choose to provide or which is embedded or contained in information you provide

You may not submit patient health information, confidential technical information, trade secrets, sensitive personal information, or regulated information through general Website forms unless Nextern has specifically requested it through an appropriate secure channel. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information Collected Automatically

When you visit the Website, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring website
  • Pages viewed
  • Date and time of visit
  • General location information derived from IP address
  • Website usage and interaction data

We may collect this information through cookies, analytics tools, pixels, server logs, and similar technologies.

Information from Third Parties

We may receive information from service providers, analytics providers, recruiting platforms, business partners, publicly available sources, or other third parties where permitted by law.

2. How We Use Information

We may use personal information for the following purposes:

  • Responding to inquiries and requests
  • Providing information about Nextern, our capabilities, and our services
  • Supporting business development and customer, supplier, and partner communications
  • Operating, evaluating, and improving our business
  • Operating, maintaining, securing, and improving our Website
  • Understanding Website traffic, performance, and user engagement
  • Managing events, updates, marketing communications, and related business activities
  • Reviewing job applications and supporting recruiting processes
  • Protecting the security and integrity of our Website, systems, and business operations
  • Complying with legal, regulatory, contractual, and compliance obligations
  • Enforcing our Terms of Use and other applicable policies

We do not use Website visitor information to make automated decisions that produce legal or similarly significant effects. We may also use data that we collect on an aggregate or anonymous basis (such that it does not identify any individual, directly or indirectly) for various business purposes, where permissible under applicable laws and regulations.

3. Cookies and Analytics

Our Website may use cookies and similar technologies to support Website functionality, analyze usage, improve performance, and understand how visitors interact with our content.

Cookies are small files placed on your browser or device that store information when you visit a website. Cookies may also enable us, our service providers, or other companies we work with to analyze your use of our Website over time to customize your experience. You may be able to adjust your browser settings to refuse or delete cookies. Some Website features may not function properly without cookies.

We may use analytics tools, including Google Analytics or similar services, to understand Website traffic and performance. These tools may collect information such as IP address, browser type, device information, pages viewed, and time spent on the site. Analytics providers process this information according to their own privacy practices.

Where required by applicable law, including for visitors in the European Economic Area or United Kingdom, we will provide appropriate cookie notices, consent options, or controls before placing non-essential cookies.

You may be able to opt out of certain analytics tracking by adjusting browser settings, blocking or deleting cookies, using available analytics opt-out tools, or managing cookie preferences if available on our Website. Our Website does not currently respond to “Do Not Track” browser signals or similar mechanisms.

4. How We Disclose Information

We may disclose personal information to the following categories of recipients:

  • Service providers that support website hosting, analytics, security, marketing, communications, recruiting, and business operations
  • Professional advisors, including legal, accounting, insurance, and compliance advisors
  • Affiliates, subsidiaries, business partners, or related entities when appropriate to respond to inquiries or support business operations
  • Government authorities, regulators, law enforcement, courts, or other parties when required or permitted by law
  • Parties involved in a potential or actual business transaction, such as a merger, acquisition, financing, reorganization, sale of assets, or similar transaction

We do not sell or rent any of your personal information, and we do not share your personal information publicly without your consent. Nextern also does not disclose sensitive personal information for purposes other than those permitted by applicable law. Whenever we share data with third-party service providers, we require that they use your information only for the purposes we have authorized, and that they protect your personal information to at least the same standards we do.

If our use of cookies, analytics, pixels, or similar technologies is considered a “sale,” “sharing,” or targeted advertising under applicable law, we will provide required notices and choices.

5. Legal Bases for Processing

Where required by applicable law, including for individuals in the European Economic Area, United Kingdom, or similar jurisdictions, we process personal information based on one or more of the following legal bases:

  • Your consent
  • Performance of a contract or steps taken before entering into a contract
  • Compliance with legal obligations
  • Our legitimate interests, including operating our Website, responding to inquiries, improving our services, protecting our systems, and conducting business communications
  • Other legal bases permitted under applicable law

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to respond to inquiries, maintain business records, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and support legitimate business operations. The relevant retention period is determined on a case-by-case basis because it depends on, among other things, the nature of the data, the purpose for collection and processing, and any relevant legal or operational retention needs.

We may also be required to hold some types of information to fulfill legal purposes. When the relevant processing activity has been completed, we may destroy your data, or alternatively anonymize the data, such that the data is not personally identifiable, either directly or indirectly.

7. Data Security

We take the security of your personal information seriously and use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. Access to personal information is restricted to authorized personnel who require the information in order to perform their duties.

However, no website, system, or method of electronic transmission is completely secure. We cannot guarantee absolute security of personal information transmitted through our Website. You should only access the Website within a secure environment.

8. International Data Transfers

Because Nextern is a US-based company, your information may be collected and processed in the United States. Nextern operates in multiple locations, including the United States, Vietnam, China, and Costa Rica, and may work with service providers, affiliates, customers, suppliers, and partners in different countries. As a result, personal information may be transferred to, stored in, or processed in countries other than the country where you are located. These countries may have different data protection laws than your current residence.

However, if we transfer your information in this way, we will put in place appropriate protections to make sure your personal data remains adequately protected and is treated in line with this Privacy Policy. Where required by applicable law, we use appropriate safeguards for international transfers of personal information, such as standard contractual clauses or other approved mechanisms.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. These rights may include the right to:

  • Confirm whether we process your personal information
  • Access personal information we maintain about you
  • Correct inaccurate personal information
  • Request deletion of personal information
  • Obtain a copy of personal information in a portable format
  • Opt out of certain processing activities, where applicable
  • Withdraw consent where processing is based on consent
  • Appeal a decision we make regarding a privacy rights request, where required by law

To exercise privacy rights, please contact us using the contact information below. Please provide your name, company name (if applicable), phone number, email address, and the scope of your request. You may also designate an authorized agent to exercise certain privacy rights on your behalf, and should make any such request by contacting us at the email address below. We may need to verify your identity before processing your request. To protect your privacy and security, we may take reasonable steps to verify your identity before granting access to, correcting, or deleting data.

If applicable law gives you the right to appeal our decision, you may submit an appeal by contacting us using the same method and stating that your request is an appeal. We will resolve your appeal within the time frames established by applicable law. If your appeal is denied, we will explain why.

We will not discriminate against you for exercising privacy rights available under applicable law. Unless an exception applies, this includes our promise not to: deny you goods or services; charge you different prices or rates for goods or services, including granting discounts or other benefits, or imposing penalties; provide you a different level or quality of goods or services; or suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

10. California Privacy Notice

If you are a California resident, California law may provide additional rights regarding your personal information.

In the preceding 12 months, we may have collected the following categories of personal information:

  • Identifiers, such as name, email address, phone number, IP address, and online identifiers
  • Professional or employment-related information, such as company, title, resume information, or job application details
  • Internet or other electronic network activity information, such as Website usage, browser information, and device information
  • Geolocation information, such as general location derived from IP address
  • Commercial or business inquiry information, such as service interests or communication history
  • Inferences drawn from Website interactions or business communications

We collect and use this information for the purposes described in this Privacy Policy. We may disclose this information to service providers, affiliates, advisors, and other parties as described above.

California residents may have the right to request access, correction, deletion, portability, and information about our data practices, subject to applicable exceptions. Please note that Nextern does not engage in the “sale” of your personal information as defined by California law.

If our practices are considered a “sale” or “sharing” of personal information under California law, we will provide applicable opt-out rights and required links or mechanisms. You have the right to appeal our refusal to take action on a request relating to your rights. Appeals can be initiated by emailing privacy@nextern.com and marking your request as an “Appeal.”

11. Email and Marketing Communications

We try to keep email communications to a minimum, and give you the ability to opt out of any marketing communications we may send. You may also elect to receive certain marketing communications in accordance with your preferences, and from which you may opt out at any time. You can opt out of receiving marketing emails from Nextern by following the unsubscribe instructions in those communications or by contacting us at the email address provided below and stating your request. If we have sent you a promotional email, you may send us a return email asking to be omitted from future promotional emails. Please note that even if you opt out of marketing communications, we may still send you non-promotional communications, such as those about your business relationship with us or responses to your inquiries.

12. Children’s Privacy

Our Website is intended for business and professional audiences. It is not directed to children under the age of 13, and we do not knowingly collect or solicit personal information from children under 13. Children under 13 are not permitted to use the Website. We do not knowingly sell or share personal information of individuals under 16 years of age.

If we become aware that we have collected personal information from a child under 13, we will take appropriate steps to delete that information. If you become aware of any data we may have collected from children under age 13, please contact us using the information provided below.

13. Third-Party Links

Our Website may include links to third-party websites, platforms, or services. When you use a link to visit a third-party website, you will be subject to that website’s privacy and security practices, which may differ from ours. We are not responsible for the privacy practices, content, or security of third-party websites. You should familiarize yourself with the privacy policy, terms of use, and security practices of any linked third-party website before providing any information on that website.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date above and post the revised policy on our Website. Changes are effective when posted unless otherwise stated. Any updates to this Privacy Policy will not apply retroactively. If you continue using or subsequently use our Website after a change, that means you accept this Privacy Policy. You are expected to check this Privacy Policy from time to time so you are aware of any changes, as they are binding on you.

If you have an applicable disability, you may also contact us at the above email address to request access to this Privacy Policy in an alternative format. We will reply as quickly as possible and inform you of the steps, if any, that have been or will be taken in order to address your concern or implement the suggestion.

If you are located in the European Economic Area or United Kingdom and have concerns about how we handle or process your personal information, you may contact the data protection authority for your area.